Privacy Policy
Effective Date: 20 October 2026
Last Updated: 20 October 2026
1. Introduction
Welcome to QUYK, a digital business platform developed by Quyk Business Solutions, a subsidiary of Ace Point Technology.
At QUYK, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, build a website, or use our digital business tools.
By using QUYK, you acknowledge that you have read this Privacy Policy. Where consent is the applicable legal basis for processing your information, we will request it as required by applicable law.
Our privacy practices are intended to align with the Nigeria Data Protection Act 2023 and other applicable data protection laws.
2. Information We Collect
We may collect the following categories of information, depending on how you use QUYK.
2.1 Personal Information
When you create an account, contact us, or subscribe to our services, we may collect:
2.2 Business and Website Information
When you use QUYK to create or manage a website, you may provide:
You are responsible for ensuring that you have the necessary rights and permissions to upload personal information or other content belonging to third parties.
2.3 Payment Information
If you purchase a subscription or another paid service, we may collect payment-related records, such as transaction references, payment status, subscription details, and billing history.
Payments processed through third-party payment providers, including Paystack where applicable, may be subject to their own privacy policies and terms.
QUYK’s handling of payment card or banking details depends on the payment method and integration used. We will not claim to store or process full card details unless our actual payment infrastructure does so.
2.4 Technical and Usage Information
When you access QUYK, we or our service providers may collect technical information such as:
We use this information to operate, maintain, troubleshoot, and improve the platform.
2.5 Information from Communications
If you contact our support team or communicate with us, we may retain your messages, contact details, and relevant support records to respond to your request and improve our services.
3. How We Use Your Information
We may use your information for the following purposes:
We will not use your personal information for purposes incompatible with the purposes explained in this Policy unless permitted by applicable law.
4. Legal Bases for Processing
Where applicable, we process personal information under one or more lawful bases, including:
The appropriate legal basis depends on the specific processing activity. Where we rely on consent, you may withdraw it, subject to the legal consequences of withdrawing consent for the relevant activity.
5. Website Content and Customer Data
QUYK enables users to create and manage websites for their businesses. Depending on the features you use, your website may contain information about your customers, visitors, employees, or other individuals.
As the owner or administrator of your website, you are responsible for ensuring that your collection and use of your visitors’ personal information complies with applicable privacy laws.
This includes providing appropriate privacy notices, obtaining consent where required, and handling customer enquiries responsibly.
QUYK may process website-related information to provide, maintain, secure, and support its services. The precise responsibilities of QUYK and each website owner depend on the nature of the processing and the applicable legal requirements.
You should not upload sensitive personal information unless the relevant feature is designed for that purpose and appropriate safeguards are in place.
6. Sharing and Disclosure of Information
We do not disclose personal information indiscriminately. We may share information with the following categories of recipients when necessary and lawful.
6.1 Service Providers
We may engage third-party providers to support services such as hosting, storage, payment processing, email delivery, analytics, security, and technical support.
These providers may process personal information on our behalf or in accordance with their own roles and privacy obligations.
6.2 Payment Providers
Where an integrated payment provider processes a transaction, relevant information may be shared with that provider to complete the payment, verify transactions, prevent fraud, and maintain transaction records.
6.3 Legal and Regulatory Authorities
We may disclose information when required by applicable law, a valid legal process, or a lawful request from a competent authority.
6.4 Business Transfers
If QUYK or the relevant business undergoes a merger, restructuring, acquisition, or transfer of assets, information may be transferred as part of that transaction, subject to applicable privacy obligations.
6.5 With Your Direction or Consent
We may share information when you direct us to do so or where you have provided the necessary consent.
We do not sell personal information to third parties for their independent marketing purposes.
7. Cookies and Similar Technologies
QUYK may use cookies and similar technologies to support essential platform functions, remember preferences, maintain sessions, improve performance, and understand how users interact with the platform.
Depending on the technologies implemented, cookies may be categorized as:
Where required by law, we will obtain consent before using non-essential cookies or similar technologies.
You may be able to manage cookies through your browser settings or any cookie preference tool provided on the website. Disabling certain cookies may affect some features.
8. Data Storage and Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing our services, maintaining accounts, resolving disputes, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type of information and the relevant circumstances.
When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements and legitimate retention needs.
Deleting your account may not immediately remove every record where retention is legally required or necessary to resolve an outstanding transaction, dispute, or security matter.
Specific retention periods should be established and maintained in accordance with QUYK’s actual data retention practices.
9. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and destruction.
Depending on the services and infrastructure in use, these measures may include access controls, authentication safeguards, security monitoring, secure transmission, backups, and restricted administrative access.
However, no online platform or electronic storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials, using appropriate passwords, and notifying us promptly if you suspect unauthorized access to your account.
Where a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
10. International Data Transfers
Some of our service providers or technical infrastructure may be located outside Nigeria.
Where personal information is transferred to another country, we will take the measures required by applicable data protection laws to ensure that the transfer is lawful and that appropriate safeguards are in place.
The countries involved and safeguards used will depend on the providers and infrastructure actually used by QUYK.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
These rights are subject to applicable legal conditions and exceptions. We may need to verify your identity before responding to a request.
To exercise your rights, contact us using the details in the Contact Us section below.
You may also contact the Nigeria Data Protection Commission through its official website: https://ndpc.gov.ng/
12. Account Management and Deletion
You may update certain account details through your QUYK account where the relevant functionality is available.
If you wish to close your account or request deletion of your personal information, contact our support team.
Before deleting an account, consider exporting any website content, records, or other information you wish to retain. Account deletion may affect access to websites, settings, subscriptions, or other services associated with that account.
Any applicable subscription cancellation, website removal, and data retention processes will be handled in accordance with our service terms and legal obligations.
13. Third-Party Websites and Integrations
QUYK may link to or integrate with third-party services, websites, payment providers, or external tools.
These third parties may have their own privacy policies, terms, and data handling practices. QUYK does not control the privacy practices of independent third parties.
We encourage you to review the relevant privacy policies before submitting personal information directly to those services.
14. Children’s Privacy
QUYK is intended for business users and individuals who are legally able to use the relevant services.
We do not knowingly collect children’s personal information in circumstances where such collection is prohibited by applicable law. Where information about a child is collected, we will comply with applicable legal requirements, including any necessary parental or guardian consent.
If you believe a child has provided personal information to QUYK unlawfully, please contact us so that we can review the situation and take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal obligations.
When we make changes, we will update the “Last Updated” date above. Where required by law, we will provide additional notice or seek consent before implementing relevant changes.
We encourage you to review this page periodically to remain informed about how your information is handled.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how your information is handled, please contact QUYK using the official contact details below.
Company: Quyk Business Solutions
Platform: QUYK
Parent Company: Ace Point Technology
Email: info@quyk.app
Website: Https://quyk.app
Business Address: Akure, Ondo State
We will review privacy-related requests and respond in accordance with applicable legal requirements.
Your Privacy Matters
At QUYK, we believe that building your business online should go hand in hand with treating personal information responsibly. We are committed to improving our privacy practices as our platform and services evolve.
