Introduction

We want you to be completely satisfied with your purchase from Fine Wine Store. If you're not happy with your order, please review our refund and cancellation policy.

Order Cancellations

You can cancel your order within 24 hours of placing it. After this period, orders are processed for shipping and cannot be cancelled.

Refunds

• Eligibility: If your product is damaged or incorrect, you are eligible for a refund or replacement. Contact us within 24 hours of receiving the order.
• Refund Process: Refunds will be processed to the original payment method within 7-10 business days.
• Non-refundable Items: Certain items (e.g., perishable goods) may not be eligible for a refund.

Return Policy

We accept returns within 3 days of receiving the product. To be eligible for a return, items must be unused, in the original packaging, and in a resalable condition.